Assistant Office Manager (Jacksonville)

Assistant Office Manager

Job Title: Assistant Office Manager
Location: Jacksonville Beach Dermatology (Practice-Based)
Reports To: Area Manager and Supervising Healthcare Provider

About Jacksonville Beach Dermatology

Jacksonville Beach Dermatology is your premier full service medical dermatology practice. We proudly serve Jacksonville Beach and all Northeast Florida.. Our office is conveniently located across the street from Baptist Beaches Hospital in Jacksonville Beach, and we offer comprehensive healthcare for a wide variety of conditions affecting the skin, hair, and nails, including skin cancer detection and treatment.

About Parent Company DermCare Management

DermCare Management is a leading dermatology and aesthetics organization with a growing network of medical, surgical, and cosmetic practices across the U.S. Since 2012, we've partnered with exceptional providers who share our passion for clinical excellence and top-tier patient care. As we grow, we continue to support our practices with best-in-class operational, administrative, and clinical services.

About the Role:

The Assistant Office Manager will support our medical office with administrative, compliance and operational needs. This role does offer growth opportunity as the market expands.

Key Responsibilities:

• Support the Office with administrative, compliance and operational needs
• Front office duties include opening/closing duties, answering phones, assisting patients with checking in and out, verifying insurances and billing information, do cash counts and cash deposits.
• Keeping inventory of office supplies, products and injectables and ordering of supplies, as needed.
• Communicate with office leadership to provide administrative updates: acts as liaison between physicians, office administration, and other business departments.
• Tracking of employee schedules and performance; monitoring timesheets and payroll records.
• Create staffing schedules, effectively monitors workflow and work volume and re-allocates to meet regular and special scheduling requirements
• Assist with OSHA, CLIA and other compliance needs
• Oversees all front office functions. Recruits, hires, and supervises front office staff in addition to developing and attaining performance goals and objectives. Evaluates performance of staff members.
• Maintain a regular, visible presence in each department under his/her direction, ensuring
• that the patient’s experience is positive.

Skills & Abilities:

• Skilled in verbal communications to clearly convey complex problems and proposals in both formal and informal situations
• Proficient in Microsoft Office and Electronic Health Records systems such as EMA.
• Able to work opening and/or closing shifts, Monday through Saturday, as needed

Qualifications & Experience Required:

• Administrative Assistant and/or Receptionist experience
• Exceptional Customer Service skills
• Ability to work independently demonstrating sound judgement

Compensation & Benefits:

• Competitive salary
• Bonuses based on key performance metrics
• Health, Dental, and Vision Insurance
• Paid Time Off (PTO)
• 401K with Company Match
• Flexible Spending Accounts
• Several Ancillary Benefits