Manager, Account Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Account Management

Overview

This role supports the management of Mastercard’s strategic relationships with assigned Financial Institution (FI) clients, contributing to the delivery of sustainable growth and long-term partnership value. The Manager will work closely with clients and internal teams to execute joint initiatives, strengthen segment penetration, and support revenue growth objectives.

Role
- Support the day-to-day management of assigned FI client relationships, ensuring consistent delivery against business objectives
- Contribute to the development and execution of joint business plans, with a focus on driving revenue and market share growth
- Identify and support new business opportunities across key segments, including consumer, SME, and commercial payments
- Collaborate with cross-functional teams (e.g., product, marketing, consulting, and technology) to implement client initiatives and solutions
- Apply data and insights to support client discussions, performance tracking, and opportunity identification
- Assist in preparing commercial proposals and supporting negotiations with clients
- Monitor performance metrics, pipeline progress, and key deliverables, ensuring timely execution
- Support stakeholder engagement by preparing materials and contributing to client meetings
All About You
- Experience in the payments or financial services industry, with a foundational understanding of card and digital payments
- Demonstrated ability to manage workstreams and contribute to client-facing initiatives
- Strong execution skills with the ability to manage multiple priorities in a fast-paced environment
- Commercially aware, with a structured and analytical approach to problem solving
- Effective communication and stakeholder management skills
- Collaborative team player with experience working across functions to deliver outcomes
- Comfortable working with data to generate insights and support decision-making
- Experience in banking, fintech, payments, strategy, product, or consulting roles is an advantage

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.