IT Field Services System Administrator

The IT Field Services System Administrator is involved with supporting technology equipment which is connected to the company's network primarily workstations (laptops and desktops), work station peripherals, point-of-sale (POS) terminals and peripherals, handhelds, network printers, video and photo technology. Customer service centric (a deep commitment to end-user satisfaction) and carrying out the department's defined services is a critical aspect of this position. The IT Field Services Administrator also plays an important role in assisting with delivering and supporting the technology requests from the business and in driving process improvement in service delivery.