Configuration Analyst

The Configuration Analyst plays a critical role in our organization's risk mitigation strategy. The incumbent will be responsible for managing and running day-to-day operations and maintenance of the Configuration Management Database within ServiceNow to ensure accurate and up-to-date information. This role oversees CI lifecycle management, ensures data accuracy, Integrity, and alignment with governance policies, supporting technology operations, change management and service delivery. They also collaborate with cross-functional teams, provide training, and generate reports for monitoring CMDB health. Additionally, they ensure compliance with security and regulatory standards.