Community Sales Manager – Morgan Hill, CA

 

About the Company: City Ventures offers attractive new homes, in premier locations, at advantageous prices, and every home is a green home. City Ventures has combined a flexible and economical business model with a savvy understanding of the urban market and choose to build in only the most desired city environments: places of energy, excitement, and opportunity, close to friends, family, and the office; with architecture and interior amenities that reflect what people really want today and tomorrow. 

 

Position Overview

The Community Sales Manager position is a pivotal role in residential real estate development, responsible for overseeing the entire sales process for new homes in an assigned development in Northern California. This individual will collaborate with a team of professionals, develop and implement effective sales strategies, and ensure exceptional customer experiences from first inquiry through to the closing of the home. Operating in a dynamic, highly competitive market, the ideal candidate will possess deep knowledge of local housing trends, impeccable communication skills, and a passion for delivering dream homes to clients.

 

Key Responsibilities

• Foster a collaborative, high-performance culture that encourages professional growth and consistently achieves sales targets.
• Collaborate with VP and Director of Sales to execute, and refine sales plans in the assigned community, ensuring that company objectives are met. Analyze market trends and customer insights to adjust strategies as needed for maximum effectiveness.
• Oversee the client journey from initial contact through contract and closing, ensuring an exceptional level of service, timely communication, and seamless collaboration with the construction and customer care teams.
• Provide regular reports to senior management regarding progress, challenges, and opportunities.
• Collaboration with Other Departments: Work closely with marketing, construction, design, and finance teams to align sales objectives with overall business goals. Participate in project launches, model home openings, and community events.
• Compliance and Documentation: Ensure all sales processes comply with local, state, and federal regulations. Oversee accurate contract preparation, documentation, and adherence to corporate policies.
• Market Intelligence: Maintain up-to-date knowledge of market conditions, competitor activity, and buyer preferences in Northern California. Leverage data to inform product offerings and sales approaches.
• Community Engagement: Represent the organization at local events, real estate expos, and community gatherings to build brand awareness and foster relationships with stakeholders.
• Conflict Resolution: Address and resolve any concerns or issues raised by buyers, working to ensure satisfaction and maintain the company’s reputation for service excellence.
• Continuous Improvement: Identify areas for process improvement and innovation within the sales function, implementing best practices to drive competitive advantage.

Qualifications

• Education: Bachelor’s degree preferred.
• Experience: Minimum of 5 years in new home sales, with at least 2 years in a sales role. Experience within the Northern California market is highly desirable.
• Licensing: Current California Real Estate License
• Technical Skills: Proficiency in CRM software, Microsoft Office Suite, and various sales and marketing tools. Familiarity with digital sales platforms used in the real estate industry.
• Communication: Outstanding verbal and written communication skills. Ability to interact effectively with internal teams, clients, trade partners, and community members.
• Leadership: Demonstrated ability to motivate, coach, and lead to exceed targets.
• Organizational Skills: Strong planning, time management, and multitasking abilities to manage multiple priorities in a fast-paced environment.
• Analytical Thinking: Highly developed analytical skills to interpret market data, forecast trends, and make data-driven decisions.
• Customer Service Orientation: Commitment to delivering outstanding customer experience and resolving issues with tact and professionalism.
• Adaptability: Capable of navigating and thriving amid change, ambiguity, and evolving market conditions.

Key Competencies

• Strategic Vision: Ability to see the big picture and set a course that aligns with company objectives and market realities.
• Negotiation Skills: Expertise in negotiating contracts, resolving differences, and achieving win-win outcomes.
• Technological Savvy: Comfort embracing technology for virtual tours, digital contracts, and online marketing campaigns.
• Emotional Intelligence: Skill in understanding and responding to client emotions, building rapport, and managing team morale.
• Problem-Solving: Resourcefulness in overcoming obstacles and addressing unforeseen challenges in the sales process.

Day-to-Day Activities

• Conduct regular huddles with the sales team to review goals, address challenges, and celebrate wins.
• Tour model homes and communities with prospective buyers, highlighting unique features and customization options.
• Review and approve client contracts, ensuring all details are accurate and expectations are set.
• Monitor sales traffic, conversion rates, and inventory levels, adjusting tactics as needed to meet objectives.
• Coordinate with the marketing team on promotional events, advertising campaigns, and lead generation efforts.
• Stay abreast of new home design trends and competitor offerings to ensure competitive positioning.
• Engage with buyers’ post-sale to ensure satisfaction and generate referrals.
• Report weekly and monthly performance metrics to upper management.

Compensation & Benefits

• Salary $80K per year.

• Performance-based bonuses or commissions.
• Comprehensive health insurance (medical, dental, vision).
• $25K Life Insurance.
• FSA plans and supplemental insurance plans
• 401(k) retirement plan with a 6% company match.
• PTO (paid time off) - 15 business days.
• Paid Holidays.
• Opportunities for professional development and advancement.
• Reimbursement for business-related mileage.
• $40 per month gym membership.
• $85 per month phone reimbursement.

About Northern California Market

Northern California is renowned for its diverse communities, thriving job market, and scenic beauty. The region’s real estate market is dynamic and highly sought after, characterized by varied buyers including first-time homeowners, move-up buyers, and retirees. Knowledge of local zoning, building codes, and market trends is helpful for success in this region.

 

EEO

City Ventures is an equal opportunity employer and is committed to a workplace free from discrimination and harassment. We consider all qualified applicants for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, age, disability, medical condition, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.