Back to jobs
This is a great opportunity to put your customer service and veterinary knowledge to work in a compassionate and modern veterinary clinic. As part of the Innovetive Petcare family, we value your contribution, support your growth, and prioritize a positive, team-driven culture.
📍 Brookhaven Animal Hospital – 205 Town Blvd., Suite 210A, Atlanta, GA 30319
Qualifications:
Job Description
Experienced Veterinary Receptionist
Department: Receptionists
Employment Type: Full Time
Location: Atlanta, Georgia
Description
Are you an experienced veterinary receptionist who thrives in a fast-paced, client-focused environment? Brookhaven Animal Hospital, located in the Brookhaven neighborhood of Atlanta, GA, is looking for a full-time Veterinary Receptionist to join our front desk team.
This is a great opportunity to put your customer service and veterinary knowledge to work in a compassionate and modern veterinary clinic. As part of the Innovetive Petcare family, we value your contribution, support your growth, and prioritize a positive, team-driven culture.
📍 Brookhaven Animal Hospital – 205 Town Blvd., Suite 210A, Atlanta, GA 30319
Key Responsibilities
As the first point of contact for our clients, you’ll play a vital role in creating a welcoming, organized, and efficient front desk experience:
- Greet clients and pets warmly and professionally upon arrival
- Answer multi-line phones, schedule appointments, and handle client communications
- Perform check-in and check-out procedures, process invoices, and take payments
- Maintain accurate patient records and update client information in practice software
- Collaborate with veterinarians and technicians to support smooth patient flow
- Provide client education on hospital services, wellness plans, and general pet care
- Resolve client concerns with empathy and professionalism
- Support rotating weekend shifts (we are closed on all major/federal holidays and offer holiday pay)
✅ What We’re Looking For – Experience & Qualifications
We’re seeking a candidate who is passionate about animals, thrives in a people-facing role, and has experience in a veterinary or healthcare front desk setting.
Qualifications:
- 1+ year of experience as a veterinary receptionist or in a veterinary front desk/customer service role
- Experience in a veterinary practice or medical office is required
- High school diploma or equivalent required
- Proficiency with veterinary practice software (Cornerstone, Avimark, etc.) is a plus
- Strong communication and organizational skills
- Ability to multitask in a fast-paced, high-volume environment
- Positive attitude and team-oriented mindset
- Must have schedule flexibility, including weekends on rotation
Benefits – Offered Through Innovetive Petcare
- Competitive hourly wage starting at $16+ per hour, based on experience
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off (PTO) and holiday pay
- Access to mental health and wellness support
- Ongoing career development, CE opportunities, and advancement pathways
- Employee discounts on veterinary services and products
- Supportive and inclusive team culture that values your voice