French Sub-Saharan African Quality Expert Revie...Dublin

About Dublin

Dublin is one of Europe’s leading centres for digital business services and online platform operations. The city is home to many international companies and offers exciting opportunities for multilingual professionals looking to grow within the digital and online safety sector.

With its international atmosphere, vibrant social scene and strong expat community, Dublin combines career development with a lively city lifestyle.

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Click here to read more about living and working in Dublin.

The job

As a French Sub-Saharan African Speaking Quality Expert Reviewer in the content moderation sector, you will review moderation decisions across multiple workflows to ensure platform policies are applied accurately, consistently and fairly.

This is a quality-focused role for experienced content moderation professionals who are comfortable handling sensitive content and making nuanced moderation decisions involving regional and cultural context.

The position is fully office-based in Dublin City Centre and includes rotating shifts between 08:00 and 19:00, Monday to Sunday.

Your daily work will include tasks like these:

• Conducting quality reviews of moderation decisions across multiple workflows

• Reviewing sensitive content involving hate speech, violence, self-harm, fraud, exploitation and dangerous organisations

• Assessing escalated and high-risk moderation cases

• Ensuring policies are applied consistently and accurately

• Providing clear and constructive feedback to moderation teams

• Identifying trends, quality gaps and training opportunities

• Participating in calibration and quality alignment sessions

• Applying cultural and regional knowledge of the French SSA market to moderation decisions

• Collaborating with operational and policy teams

• Working towards productivity and quality targets in a fast-paced environment

We offer

• Permanent full-time contract in Dublin

• International and structured office environment

• 4 weeks of onsite training

• Private healthcare

• Pension contribution

• Annual leave plus bank holidays

• Performance bonus opportunities

• Career development opportunities within the digital sector

• Supportive and collaborative workplace culture

Your qualifications

💭 You are fluent in French Sub-Saharan African and have strong English skills (C1 level).

📚 You have previous content moderation experience (required).

🧩 You have strong analytical thinking and policy interpretation skills.

💬 You can provide clear, professional and constructive feedback.

💪🏻 You are emotionally resilient and comfortable reviewing sensitive content.

🌍 You understand regional and cultural nuances relevant to the French SSA market.

🤝 You work well in team environments and maintain high quality standards.

✅ You are able to complete background and right-to-work checks.

If you have any questions about the position, please send an email to [email protected]. Our recruiters will be happy to assist you.

Locations

Dublin

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