
Order to Cash Operations Associate-Voice
Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Order to Cash Operations Associate-Voice based in Canada.
This role sits within a dynamic finance operations environment focused on managing end-to-end Order to Cash processes, with an emphasis on collections and dispute resolution. You will play a key part in ensuring timely revenue realization by handling customer billing queries, payment discrepancies, and reconciliation activities. The position involves close interaction with global customers and internal teams to resolve invoicing issues efficiently. You will be responsible for analyzing financial data, identifying root causes of disputes, and ensuring accurate transaction processing. Working in a structured, SLA-driven environment, you will contribute directly to improving cash flow and customer satisfaction. This is a fast-paced, collaborative role that requires strong analytical thinking and communication skills.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Order to Cash Operations Associate-Voice based in Canada.
This role sits within a dynamic finance operations environment focused on managing end-to-end Order to Cash processes, with an emphasis on collections and dispute resolution. You will play a key part in ensuring timely revenue realization by handling customer billing queries, payment discrepancies, and reconciliation activities. The position involves close interaction with global customers and internal teams to resolve invoicing issues efficiently. You will be responsible for analyzing financial data, identifying root causes of disputes, and ensuring accurate transaction processing. Working in a structured, SLA-driven environment, you will contribute directly to improving cash flow and customer satisfaction. This is a fast-paced, collaborative role that requires strong analytical thinking and communication skills.