Food & Nutrition Services - Eligibility Caseworker I

🌟 Join the Team That Helps End Hunger in Wake County! 🌟 Wake County Social Services’ Food Nutritional Services Program (formerly Food Stamps) plays a vital role in improving nutrition, health, and food security for low‑income households. Our mission is simple yet powerful: ensure every resident has access to the food they need for a healthy, active life. We are excited to announce an opportunity to join our team as a: 🍎 Food Nutrition Services – Eligibility Caseworker I In this essential role, you will help individuals and families access the Food and Nutrition Services (FNS) benefits they rely on. You’ll determine eligibility for ongoing cases, interviewing clients by phone or in person to gather the information needed to ensure they receive the support they qualify for. 🌱 What You’ll Do As a FNS Eligibility Caseworker I, your responsibilities will include : • Assessing clients’ needs and providing accurate information about available economic benefits • Offering referrals to community resources and supportive services • Entering required data to authorize benefits accurately and timely • Requesting verifications and documentation needed to determine eligibility • Evaluating information and making informed eligibility decisions • Meeting established performance standards for quality and productivity • Providing backup support to fellow case managers • Managing work reports, documenting cases thoroughly, and maintaining up‑to‑date records • Utilizing document management systems for efficient caseload management This position is hybrid based on the needs of the program and employee performance. ✨ Make a Real Impact If you’re a critical thinker, detail‑oriented, dedicated to serving your community, and passionate about helping residents meet their basic needs, this role is a chance to create meaningful change—one household at a time. Apply today and help us build a healthier, hunger‑free Wake County!