D365 Finance & Operations – Hands-on Business User / Power User

About the Role:

We're looking for a hands-on Business User / Power User with strong working knowledge of D365 F&O. This is not a consultant or developer position — we need someone who has actually used D365 F&O day-to-day in a business function (Finance, Procurement, Inventory, Sales, or Warehouse), understands end-to-end process flows, and can confidently navigate the system to execute transactions, run reports, and support fellow users.

Key Responsibilities:

• Perform day-to-day transactions in D365 F&O across AP, AR, GL, Procurement, Inventory, Sales, Warehouse, or Production.
• Process POs, SOs, invoices, payments, journals, inventory movements, and month-end activities per SOPs.
• Navigate D365 F&O confidently — workspaces, list pages, personalization, filters, Excel add-in.
• Run standard reports / inquiries and export data via Excel / OData.
• Provide Tier 1 end-user support; document recurring issues and escalate to functional / technical team.
• Support UAT, regression testing, and training during upgrades and rollouts.
• Maintain master data — customers, vendors, items, BOMs, price lists.
• Prepare SOPs, training material, and user guides.
• Assist with month-end / year-end close, reconciliations, and audit support.

Required Skills:

• 2+ years of hands-on transactional experience as an end user / power user in D365 F&O (or AX 2012).
• Strong process knowledge in at least one area: Finance, Procurement, Inventory, Sales, or Warehouse.
• Confident D365 F&O navigation — workspaces, personalization, filters, Excel add-in.
• Working knowledge of P2P, O2C, R2R, or Inventory-to-Ship process flows.
• Strong MS Excel skills (VLOOKUP / XLOOKUP, pivots).

Preferred:

• Prior Super User / Key User experience during a D365 implementation or rollout.
• UAT, test script preparation, and training delivery experience.
• Basic Power BI / Power Automate / D365 Excel add-in exposure.
• Awareness of U.S. sales & use tax, 1099 reporting, ASC 606, and SOX controls within D365.