Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Business Operations Principal, Renewals in the United States.
This is a high-impact strategic operations role focused on shaping the performance, predictability, and scalability of global renewals within a fast-growing SaaS environment. You will act as a trusted partner to senior leadership, translating complex data into actionable strategies that improve retention, reduce churn, and optimize ARR outcomes. The role sits at the intersection of analytics, operations, and customer success, requiring both deep technical fluency and strong business acumen. You will design forecasting models, build executive-level dashboards, and help define the processes that guide global renewal execution. With a strong emphasis on data-driven decision-making, you will enable proactive rather than reactive renewal management. This is a highly visible role where your insights directly influence revenue strategy and customer retention at scale.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Business Operations Principal, Renewals in the United States.
This is a high-impact strategic operations role focused on shaping the performance, predictability, and scalability of global renewals within a fast-growing SaaS environment. You will act as a trusted partner to senior leadership, translating complex data into actionable strategies that improve retention, reduce churn, and optimize ARR outcomes. The role sits at the intersection of analytics, operations, and customer success, requiring both deep technical fluency and strong business acumen. You will design forecasting models, build executive-level dashboards, and help define the processes that guide global renewal execution. With a strong emphasis on data-driven decision-making, you will enable proactive rather than reactive renewal management. This is a highly visible role where your insights directly influence revenue strategy and customer retention at scale.