Customer Success Partner, Mid Market

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Partner, Mid Market in Canada.

This role sits at the intersection of customer strategy, product adoption, and business impact within a fast-scaling SaaS environment focused on digital learning transformation. You will act as a trusted advisor to mid-market clients, helping them unlock value from a collaborative learning platform and translate L&D initiatives into measurable business outcomes. The position combines strategic account ownership with hands-on execution, including usage analysis, success planning, and stakeholder engagement. You will partner closely with customers to define learning roadmaps, identify expansion opportunities, and ensure long-term platform adoption. Working in a remote-first and highly collaborative environment, you will engage with diverse organizations undergoing digital upskilling. This is a high-impact role where customer success directly drives retention, growth, and advocacy across the portfolio.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Partner, Mid Market in Canada.

This role sits at the intersection of customer strategy, product adoption, and business impact within a fast-scaling SaaS environment focused on digital learning transformation. You will act as a trusted advisor to mid-market clients, helping them unlock value from a collaborative learning platform and translate L&D initiatives into measurable business outcomes. The position combines strategic account ownership with hands-on execution, including usage analysis, success planning, and stakeholder engagement. You will partner closely with customers to define learning roadmaps, identify expansion opportunities, and ensure long-term platform adoption. Working in a remote-first and highly collaborative environment, you will engage with diverse organizations undergoing digital upskilling. This is a high-impact role where customer success directly drives retention, growth, and advocacy across the portfolio.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

 

 

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