Manager, Client Support Operations, Clinicals

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager, Client Support Operations, Clinicals in India.

This role sits at the center of client support delivery for enterprise healthcare and technology solutions, ensuring operational excellence across complex technical and application support environments. You will lead a team responsible for resolving client issues efficiently while maintaining high service standards and strong client satisfaction. The position combines hands-on operational oversight with people leadership, requiring a balance of strategic thinking and day-to-day execution. You will work closely with cross-functional teams such as Product, Engineering, Platform, and Client Success to resolve escalations and improve service delivery. A key part of the role involves using data and performance insights to identify trends, mitigate risks, and drive continuous improvement. You will also play a critical role in building team capability, strengthening processes, and ensuring operational discipline across support functions. This is a high-impact leadership role in a fast-paced, client-focused environment.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager, Client Support Operations, Clinicals in India.

This role sits at the center of client support delivery for enterprise healthcare and technology solutions, ensuring operational excellence across complex technical and application support environments. You will lead a team responsible for resolving client issues efficiently while maintaining high service standards and strong client satisfaction. The position combines hands-on operational oversight with people leadership, requiring a balance of strategic thinking and day-to-day execution. You will work closely with cross-functional teams such as Product, Engineering, Platform, and Client Success to resolve escalations and improve service delivery. A key part of the role involves using data and performance insights to identify trends, mitigate risks, and drive continuous improvement. You will also play a critical role in building team capability, strengthening processes, and ensuring operational discipline across support functions. This is a high-impact leadership role in a fast-paced, client-focused environment.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

 

 

#LI-CL1