Cust Exp Professional

• Respond promptly to customer inquiries related to core returns via phone and email.
• Contact customer to recover cores as per the due date via email and phone.
• Bill customer for late return fee as per the SPEX terms and conditions
• Coordinate with internal teams to ensure timely resolution of customer issues
• Provide exceptional customer service and support during critical situations 
• Maintain accurate records of customer interactions and transactions 

YOU MUST HAVE

• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to work under pressure and prioritize tasks effectively 

WE VALUE

• Bachelor's degree 
• Experience in the aviation industry or knowledge of aircraft parts 
• Familiarity with order management systems and CRM software
• Ability to multitask and handle multiple customer inquiries simultaneously 
• Problem-solving skills and ability to think critically