Branch Manager, Shenzhen & Guangzhou
Job Description
About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Job Summary
Are you a strategic leader with a passion for driving business growth and operational excellence? We are seeking a dynamic Branch Manager to lead and transform our station into a high-performing, customer-focused, and profitable business unit. In this role, you will shape growth strategies, unlock new market opportunities, and inspire a team to deliver outstanding results. If you thrive in a fast-paced logistics environment and enjoy building strong teams while achieving ambitious targets, this is your opportunity to make a meaningful impact and accelerate your career.
Responsibilities
Formulate and execute growth strategies to drive business expansion and achieve financial targets.
Lead branch operations with a strong focus on profitability, efficiency, and service excellence.
Drive business development for both overseas and local control segments.
Deliver topline revenue growth and bottom-line profitability.
Monitor and ensure station performance meets defined KPIs and operational standards.
Provide leadership, coaching, and strategic direction to the station team.
Develop team capabilities through training, performance evaluation, and career development planning.
Oversee daily operational and sales activities to ensure alignment with company objectives.
Identify and capitalize on strategic opportunities to enhance market position and growth.
Maximize financial performance through effective cost management and operational efficiency.
Ensure compliance with company policies, quality standards, and safety regulations.
Sales Management
Drive sales performance and ensure achievement of assigned revenue targets.
Implement sales and marketing strategies to attract new business and retain existing customers.
Deliver consistent, high-quality service to customers through strong team execution.
Optimize return on investment across the SME sales accounts segment.
Requirements
Bachelor’s degree in Business Administration, Enterprise Management, or related field.
Minimum 10 years of relevant experience, with at least 1–5 years in a managerial role.
Strong knowledge of freight forwarding practices and logistics operations.
Proven ability to develop and execute business strategies and drive growth.
Strong leadership and people management skills, with the ability to motivate and develop teams.
Excellent problem-solving, communication, and decision-making skills.
Ability to prioritize tasks, delegate effectively, and manage multiple stakeholders.
Good command of written and spoken English.
Strong analytical skills with the ability to interpret market trends and data.
Proficient in reporting, presentation, and business performance analysis.
Self-motivated, proactive, and results-driven with a strong sense of accountability.
Strong interpersonal skills with a collaborative, team-oriented mindset.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in China and be prepared to undertake pre-employment checks including a criminal history check and medical.