Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Healthcare Customer Service Rep in the United States.
This role plays a key part in supporting patients through clear, empathetic, and efficient communication within a fast-paced healthcare revenue cycle environment. You will serve as the primary liaison between patients and healthcare providers, helping them navigate billing questions, insurance inquiries, and account-related concerns. The position requires strong attention to detail and the ability to manage high-volume inbound and outbound calls while maintaining a high standard of service quality. You will work across multiple healthcare systems and EMR platforms to resolve issues and ensure accurate account handling. This is a mission-driven role where your work directly improves patient experience and financial clarity. It is ideal for professionals who thrive in structured yet dynamic environments and are passionate about healthcare support.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Healthcare Customer Service Rep in the United States.
This role plays a key part in supporting patients through clear, empathetic, and efficient communication within a fast-paced healthcare revenue cycle environment. You will serve as the primary liaison between patients and healthcare providers, helping them navigate billing questions, insurance inquiries, and account-related concerns. The position requires strong attention to detail and the ability to manage high-volume inbound and outbound calls while maintaining a high standard of service quality. You will work across multiple healthcare systems and EMR platforms to resolve issues and ensure accurate account handling. This is a mission-driven role where your work directly improves patient experience and financial clarity. It is ideal for professionals who thrive in structured yet dynamic environments and are passionate about healthcare support.