Business Relations Mgr III / IV - Information Technology Division

Are you ready to be the strategic partner that drives innovation and success across our agency?

As the IT Business Relationship Manager (BRM), you will be the focal point for business leadership teams, working hand-in-hand with our district and division partners to identify cutting-edge technology solutions that propel their goals and mission forward. 

Key Responsibilities: 

Strategic Partnership: Collaborate closely with agency leaders to understand their needs and align IT initiatives with their objectives. 

Innovative Solutions: Identify and implement technology solutions that enhance efficiency, productivity, and overall success. 

Communication: Serve as the primary communicator for IT initiatives, ensuring all stakeholders are informed and engaged. 

Collaboration: Work collaboratively to develop comprehensive technology roadmaps that support long-term goals. 

What We Offer: 

A dynamic and supportive work environment
Opportunities for professional growth and development
The chance to make a significant impact on the agency's success

Join us and be the driving force behind our technological advancements!

At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:

• Retirement Plans
• Alternative and/or Flexible Work Schedules
• Paid Leave and Holidays
• Health Premiums paid at 100% for Full-Time Employees
• On-the-Job Training
• Tuition Assistance Program
• Holistic Wellness Program with Leave Incentives
• Career Development and Advancement Opportunities
• Family-Friendly Policies and Programs

In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.

For a complete list of our total compensation package please visit our website at: Total Compensation Package

To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)

The Business Relationship Manager (BRM) serves as the primary point of focus between business units and technical professionals for the Information Technology Division's (ITD) applications, security, privacy, vendor management, infrastructure and operations sections. Coordinates information services and projects that add business value and minimize business disruption. Reports to the Section Director or Branch Manager. Work involves assisting with the development of technical strategies and coordination of information technology activities while coordinating the planning, budgeting, initiation, and oversight of projects. Work requires contact with all levels of agency management and government officials. and private entities. Employees at this level may establish their own work plan and priorities to meet set objectives.

Essential Duties:

BRM III and IV
• Acts as the primary point of focus between the districts and division and ITD for strategy, delivery, and operations.
• Aids divisions and districts in defining business requirements.
• Assists in the design and implementation of strategic solutions.
• Develops product roadmaps.
• Works closely with IT teams to make recommendations for ITD processes associated with software technology planning, development and implementation.
• May be accountable for development, coordination of or providing advice on metrics, processes, audits and root cause
• analyses.
• Develops criteria for evaluating programs, proposals and other pertinent information related to project assignments.
• Oversees the troubleshooting and analysis of technical problems associated with local applications.
• Performs other job responsibilities as assigned.

Minimum Qualifications:

BRM III
Education: Bachelor's Degree in a related discipline. Relevant work experience may be substituted for degree on a year per year basis. Substitutions for Minimum Qualifications
Experience: 4 years of experience in business systems analysis and design, project management or info technology management. (Experience can be satisfied by full time or prorated part time equivalent). Related graduate level education may be substituted for experience on a year per year basis.

BRM IV
Education: Bachelor's Degree in a related discipline. Relevant work experience may be substituted for degree on a year per year basis. Substitutions for Minimum Qualifications
Experience: 6 years of experience in business systems analysis and design, project management or info technology management. (Experience can be satisfied by full time or prorated part time equivalent). Related graduate level education may be substituted for experience on a year per year basis.

Licenses and Certifications: Valid driver’s license. This position requires driving a state vehicle.

Preferred Qualifications:

• Business Relationship Management (BRM) Professional certification (e.g., BRMP or CBRM)
• Ability to develop and deliver clear, concise technical communications for non-technical and executive audiences, translating complex concepts into actionable and easily understood messaging.
• Experience in Organizational Change Management (OCM), including supporting change adoption through stakeholder engagement, communication planning, and alignment with business objectives.

Competencies:

• Communicate effectively
• Methods and equipment used in information systems support and maintenance
• Developing IT strategies based on business goals and objectives
• Exercises logic and reasoning to define problems, establish facts and draw valid conclusions; makes decisions that support business objectives and goals
• Monitoring and evaluating progress on work assignments, customer commitments, processes etc., to ensure timely and successful completion of assigned task
• Analyzing issues, facts and available information to develop logical solutions; researching inconsistencies of facts or data; drawing correct inferences from information and making recommendations that support business decisions
• Maintaining effective working relationships with others
• Leading, assigning, reviewing and monitoring the work of others
• Communicating technical information effectively and negotiating requests to align with the goals of TxDOT
• Analytical and critical thinking
• Collaborating and cooperating with others to build effective working relationships with internal and external members to accomplish organizational goals

Physical Requirements and Working Conditions:

• Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading
• Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs
• Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
• Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small tools
• Standing-prolonged periods of time

Conditions of Employment:

Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT)

TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category.

To view the MOS codes please click on link below and click on the appropriate occupational category.

https://hr.sao.texas.gov/CompensationSystem/JobDescriptions

The Texas Department of Transportation is an Equal Opportunity Employer.

If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.

Please click this link to read the information for applicants: Additional Applicant Information