Product Specialist - Tool Control Engineering

As the product specialist, you wil support Tool Control Engineering Staff by completing assigned technical and logistical tasks, including:

• Support ATC Assembly line
• Complete technical writing assignments.
• Technical Writing Activities

• Prepare components and/or complete systems for internal and field tests, certification, and demonstrations
• Conduct new feature and system tests as assigned and document results
• Assist Engineering staff in demo and prototype unit builds
• Utilize Technical Writing skills to produce technical documentation, operation manuals, parts lists, process and feature instructions, and other documentation for internal teams.
• Create and maintain OS images for the product line.
• Occasional travel required to set up beta tests at remote sites.
• Liaison with manufacturing and assembly line.
• Maintain Lab Equipment in workable order

• Experience in a Tool Crib or Maintenance Environment
• 2 Year Associates Degree Preferred
• Working knowledge of Windows OS Installation and Management
• Proficient with Microsoft Windows Network setup and Windows domain servers, processes, and setup
• Level 2 Help Desk experience is a plus.
• Up to date knowledge of Network systems security requirements and firewalls
• Technical writing experience
• Able to work with others and with minimal supervision.
• Must possess excellent communication skills and have experience interfacing with all levels internally and externally, including customer base.
• Must possess good time management and organizational skills, as well as problem solving and analytical skills.
• Must be able to obtain/maintain credentials as required.
• Proficiency in use of Window Office applications