Job Description
Position Description:
Responsibilities:
- Lead infrastructure modernization - own the transition from hybrid on-premises and Azure to a fully cloud-native, domain-free environment; manage Azure and AWS workloads outside of DevOps scope; drive identity and platform consolidation as the company evolves
- Own identity governance end to end - Entra ID, Active Directory, hybrid identity, Azure AD Connect, conditional access, and access lifecycle
- Own the full Microsoft 365 tenant including Exchange Online, SharePoint, Teams, and licensing; administer Intune and Autopilot for endpoint lifecycle management across Windows, macOS, iOS, and Android.
- Own the traditional systems administration layer that underpins the business - Windows Server, Hyper-V, DNS, DHCP, Group Policy, patching, firmware, and backup administration
- Build and own automation that makes the business more agile - PowerShell, API integrations, and AI-assisted development to reduce manual work and accelerate delivery
- Own network infrastructure across all office locations - Cisco Meraki switching, wireless, VLANs, DHCP, ISP management, and VPN connectivity; maintain PRTG monitoring and respond proactively to infrastructure health issues; keep firmware current across all network hardware
- Evaluate, recommend, and lead the migration to a modern cloud telephony platform; own the current phone system through the transition including user provisioning, call routing, and licensing
- Partner with the DevOps, helpdesk and security team on complex escalations, identify root causes rather than symptoms, and build solutions that prevent repeat issues
Qualifications:
- Bachelor’s degree in computer science, information technology, or equivalent experience; Certifications such as CompTIA Security+, Microsoft AZ-104 or MS-102 are a strong plus
- 5+ years of experience in systems administration or infrastructure engineering with meaningful time in hybrid Windows and Azure environments; you have done real sysadmin work and you also know your way around modern cloud
- Strong hands-on Azure experience required - Entra ID, Azure Virtual Desktop, Azure Files, Azure Arc, Azure Update Manager, and IaaS VM administration; solid Microsoft 365 administration across Exchange Online, SharePoint, Teams, Intune, and Autopilot
- PowerShell proficiency including Microsoft Graph API, Active Directory automation, and Exchange Online management; comfortable with API integrations and scripted workflows; experience using AI tools to accelerate engineering
- Solid on-premises Windows Server background including AD DS, DNS, DHCP, and Group Policy; you are not afraid of legacy infrastructure and know how to manage it safely while moving toward something better
- Experience with enterprise backup platforms and restore validation practices; working knowledge of Cisco Meraki or equivalent enterprise network platform
- Strong security awareness and good judgment around security decisions; familiarity with SOC 2 or similar compliance frameworks is a plus
- AWS experience is a plus — legacy workloads exist in AWS; disciplined about change management and documenting infrastructure changes before executing them
Success Criteria:
- Ownership and execution - identifies what needs to be done, builds a plan, executes it, and closes the loop without needing to be followed up with; nothing goes into the environment undocumented or untested
- Strong communication - leadership knows what is happening without having to ask; blockers and risks are surfaced early; ideas and recommendations come from you proactively
- Forward thinking - understands where the company is heading and makes decisions that move toward it; brings a point of view on what should be done next and why; sees a complex environment mid-transformation as an opportunity
- Work ethic that corresponds with KPA’s core values: Integrity - Helpful - Excellence - Agile - Respectful - Teamwork
Physical Requirements:
- Working at a computer typing and view a screen - Constantly
- Stationary sitting or standing - Constantly
- Visual Recognition - Constantly
- Hearing/Listening - Occasionally
- Communicating verbally and/or in writing - Occasionally
- Travel - Seldom
Compensation:
- Annual base salary range between $110-125k commensurate with experience.
- Bonus potential of 10% annually
