Scheduling Co-ordinator

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

• Klipboard is the market leader in developing and delivering fully integrated business management solutions for distributors, suppliers, resellers, wholesalers and merchants. Our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell profitably and service competitively.
• Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

• Working within the PMO and wider Global Professional Services Group, this role will be focused on the co-ordination and scheduling of technical work.

Key Responsibilities: 

• Co-ordinate and schedule multiple requests for technical works
• Ensuring requests are dealt with promptly and efficiently in accordance with Service Level Agreements 
• Delivering excellent customer service both externally and internally in a fast-paced environment
• Coordinating interdependent activities
• Proactively engaging with the project team, taking the initiative to chase them for updates, ensuring customers meet their deadlines to ensure work is delivered to schedule 
• Track and monitor activity, updating internal systems and reporting on delivery activity and project/work status
• Work with the project managers to control scope 
• Proactively search out knowledge of products and processes 
• Interface with Leadership teams to communicate status regularly and escalate when necessary
• Enhance and improve documentation and processes as required, with a focus on continuous improvement
• Undertake other work/project types as required by Line Manager

Skills, Knowledge and Experience:

Essential:

• Strong organisational and communication skills, including proactively contacting stakeholders and instigating difficult conversations, both internally and externally 
• Comfortable to proactively challenge both internally and externally to ensure project/work stays on track 
• Experience of planning and/or resource allocation, Project Co-ordination or Project Management Office
• Demonstrable experience of co-ordinating teams/ workstreams to achieve a common goal
• Attention to detail and thoroughness in all aspects of the project lifecycle
• Proficient in Microsoft Office
• Ability to handle multiple tasks calmly and efficiency in a fast-paced environment 

Desirable: 

• AS, A level or HND in Computer Science or similar qualification 

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. 

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!

To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes. 

#LI-Hybrid