Internal Sales Officer

What you'll be responsible for

• Supporting revenue growth through renewals and new business development

• Assisting in managing and nurturing customer accounts across Sydney

• Identifying upsell and cross-sell opportunities under guidance

• Working towards sales targets with team support

• Building positive, long-term customer relationshipsManaging incoming calls, emails, and customer requests while supporting field sales

• Identifying upsell opportunities and maintaining customer contracts prior to expiry

• Generating leads and conducting outbound calls to current and potential clients

• Building strong relationships with internal teams and clients

• Ensuring accurate data entry and escalating complaints/compliments to management