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Commercial Excellence Manager
South Africa - JohannesburgPosted Yesterday
Full time
Job Description
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life‑changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
In Abbott’s Established Pharmaceuticals Division (EPD)
We are committed to making high‑quality medicines accessible to patients around the world. Our teams work at scale, partnering closely with affiliates to drive commercial performance, customer engagement and sustainable growth.
The Opportunity
The role of Commercial Excellence Manager - EAC, within Abbott EPD, focuses on strengthening sales force effectiveness and driving commercial execution across affiliates or clusters. This role partners closely with local leadership to improve productivity, profitability and performance through best‑in‑class commercial excellence practices.
What You’ll Work On
- Lead and manage Commercial Excellence sub‑functions across assigned affiliates or clusters.
- Define and implement Commercial Excellence strategy, including go‑to‑market models, sales force design, segmentation & targeting, and territory deployment.
- Drive Sales Force Effectiveness initiatives, including CRM, CLM, multi‑channel engagement, KPIs and performance dashboards.
- Lead sales force execution and performance management processes, challenging and supporting affiliates to improve efficiency and results.
- Support implementation of regional and affiliate Commercial Excellence initiatives with strong follow‑up and governance.
- Foster collaboration and best‑practice sharing across affiliates and with cross‑functional stakeholders.
- Manage and develop direct reports, including SFE, CRM, BI and multi‑channel engagement roles, while working closely with broader country sales teams.
Qualifications
- Bachelor’s degree required (healthcare, nutrition, life sciences or related); MBA or postgraduate business qualification is a strong advantage.
- 3–5 years’ experience within a local affiliate, with exposure to Sales, KAM, Sales Leadership and/or Commercial Excellence or Training functions.
- Strong project management capability and experience working across multiple stakeholders and markets.
- Solid understanding of sales force effectiveness, analytics and performance management.
- Fluent written and spoken English.