Manager, Employee Accommodations (On-Site)

Current Employees:

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The University of Miami Department of Human Resources has an exciting opportunity for a Manager, Employee Leave and Accommodations (On-site position). The Manager, Employee Leave and Accommodations , oversees the administration of leaves of absence and workplace accommodations requested by employees and/or applicants to the University. As a working manager, this role supervises individuals employed as leave coordinators and accommodation specialists in furtherance of the appropriate handling of leave and accommodation requests. This role requires a substantive knowledge of the Americans with Disabilities Act, as amended (ADA), the Pregnant Workers Fairness Act (PWFA), the Family and Medical Leave Act, applicable leave provisions under the Uniformed Service Employment and Reemployment Rights Act (USERRA), as well as religious accommodations under Title VII of the Civil Rights Act of 1964, as amended. This role connects with health care practitioners, other University departments as well as community resources to obtain pertinent information to aid in the analysis of leave and accommodation requests. A key responsibility of this role is to communicate and direct appropriate measures concerning accommodation requests. The Manager, Employee Leave and Accommodations also assists in the development and facilitation of training, as well as in relevant policy development. This position reports directly to the Executive Director, Employee Relations. 

Core Job Functions:

• Is primarily responsible for the Accommodation process, including triaging, and directly processes requests for accommodation under the ADA through resolution, or closure.

• Maintains case management protocols to ensure accommodations are properly tracked and recorded.

• Engages the requestor in the interactive process to assess needs and to identify accommodation options.

• Obtains all necessary employee medical releases and other information related to a request. 

• Maintains strict confidentiality of all employee information in accordance with related regulations and the University’s policies and procedures.

• Consults with Risk Management to coordinate ergonomic assessments, as needed.

• Oversees the leave management function for University faculty and staff, including administration of Family and Medical Leave, Military Leave, and other protected leave types provided by the University.

• Partners with Human Resources’ Client Services, Faculty Affairs, Talent Acquisition and Recruitment, Office of Classroom Management teams as appropriate.

• Develops and maintains a directory of accommodation options and available resources both internal and external (i.e., building/classroom accessibility, accessible parking and transportation options, web accessibility, counseling and consultation, etc.).

• Develops and maintains department’s web page to communicate the accommodation process and resources for employees and applicants.

• Attends and participates in meetings and/or events related to leaves and accommodations.

• Serves as a liaison with other University disability services, as needed.

• Conducts research and drafts related policies and procedures pertaining to accommodations and/or leave.

• Continuously assesses the efficacy of the internal controls within the unit and compliance with University policies and procedures. 

• Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications:

Education:

Bachelor’s degree in relevant field

Experience:

• Minimum of five (5) years’ of relevant experience directly in the management and administration of accommodations.

• Knowledge of the ADA and other related laws addressing persons with disabilities, such as Section 504 of the Rehabilitation Act, 29 U.S.C. § 794;

• Knowledge of various alternative formats and alternative technologies that enable individuals with disabilities to communicate, participate, and perform tasks; and

• Ability to work cooperatively with employees, supervisors, other University departments, and external entities to review and coordinate reasonable accommodations.

Knowledge, Skills and Attitudes:

• Commitment to the University’s core values

• Ability to communicate effectively in both oral and written form

• Ability to maintain effective interpersonal relationships

• Ability to exercise sound judgement in making critical decisions

• Ability to establish department goals and objectives that support the strategic plan

• Ability to effectively plan, delegate and/or supervise the work of others

• Ability to analyze, organize and prioritize work under pressure while meeting deadlines

• Proficiency in computer software (i.e., Microsoft Office)

• Ability to process and handle confidential information with discretion

The University of Miami is recognized as one of the nation’s premier research institutions and academic health systems and is among the largest employers in South Florida.

With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally.

We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

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