Job Description
Job Summary:
1st / 2nd line Service Engineer - Helpdesk - Servicedesk
For our EMEA organization, we are looking for an expansion of our current team of colleagues in the service department. Supermicro has been a household name in the field of Motherboards, Servers and total solutions for more than 29 years, where we provide service based on service contracts for large customers in various sectors.
About the job
As a Service Engineer you are responsible for accepting, registering and solving various problems with the end customer in the field of server hardware. This role offers the opportunity to quickly become acquainted with many different aspects of IT at a variety of clients. This makes it an excellent opportunity to broaden your knowledge and experience and thus lay the foundation for the future of your career.
Customer focus is paramount in this position. You get satisfaction from solving problems and can work in an environment with different cultures and nationalities.
You are flexible and willing to travel occasionally to serve our customers.