Back to jobsThis position requires working onsite daily for work at 234 Universal Dr, North Haven, CT 06473. Some travel may be required to visit vendors on an as-needed basis.
Pricing and acquisition of scrap material:
Source scrap metal materials, negotiate the specification of materials, and negotiate payment terms.
The ability to meet or exceed volume and margin goals as provided.
Assist Commercial Managers with meeting supplier needs at the facility, including but not limited to quality inspections and payments.
Interacts with the operational personnel concerning the grading and quality of scrap delivered to the plant.
Exercise independent judgment in approving downgrades of materials in the yard.
Maintain full knowledge of processes and systems necessary to operate both ferrous and non-ferrous scales when needed.
Field inbound commercial calls to the facility. Respond to quote calls received in less than 30 minutes, or as soon as reasonably possible. Ensure another person meets this requirement when not available.
Maintain the content of facility scoreboards for customer content
Developing new and maintaining sources of scrap metal:
Cold call potential new suppliers and build a database to track the success of calls. The goal is to set up appointments and establish new accounts.
Establish new account relationships with potential suppliers, including visiting supplier locations to examine materials, quote prices, and coordinating with the transportation department to establish rates and pick-up schedules. Buyers will generally transition larger long-term accounts to a Commercial Manager once the relationships are established.
Plan and implement all marketing, outreach, and customer retention programs.
Conduct supplier surveys.
Coordinate customer appreciation events.
Manage resolution of customer complaints and concerns.
Monitor NMVTIS records to verify that customers are properly reporting the detailing of cars.
Maintain business relationships with suppliers, customers, and vendors:
Oversee customer relations and retention at the facility, including but not limited to greeting customers, analyzing scrap materials for purchase, and authorizing overrides when appropriate.
The Commercial Manager may or may not be the direct supervisor of one or more of these individuals, but regardless of the reporting relationship, the Buyer will be responsible for intervening as necessary to ensure that suppliers experience an appropriate “customer experience” at Sims Metal.
