Job Description
Who We Are
Richelieu Hardware is a North American leader and a true change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products.
Our Customers
More than 110,000 customers across North America, including manufacturers of kitchen and bathroom cabinets, storage and closet systems, residential and office furniture, doors and windows, residential and commercial millwork, as well as hardware retailers, including major home improvement chains.
Our Team
A team of over 3,200 employees, nearly half of whom work in marketing, sales, and customer service-related roles. Nearly 50% of Richelieu employees are also company shareholders.
How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years!
We are currently seeking to fill a full-time permanent position as a Logistics Supervisor for Outbound Shipments, based in our Surrey location.
Reporting to the Operations Management team, your role will be to supervise and coordinate outbound logistics activities, ensure efficient shipment preparation, support operational priorities, and contribute to maintaining high standards of productivity, quality, safety, and customer service.
Key Responsibilities
Supervise and lead the outbound logistics team
Coordinate daily shipment preparation and outbound activities
Ensure that the right products are shipped to the right place at the right time
Oversee quality control related to shipment accuracy, timing, and packaging
Work closely with transport companies and internal departments
Develop specific plans to prioritize operational activities
Organize tasks and assign work according to operational needs
Monitor and review employee work to ensure productivity and quality standards
Support hands-on activities when required, including filling shipments
Plan and organize operational logistics activities
Prepare and submit operational reports
Resolve work-related issues and recommend measures to improve productivity and product quality
Train employees on duties, procedures, and company policies
Coordinate safety-related activities and promote a safe work environment
Organize and maintain inventory
Arrange for maintenance and repair work when required
Oversee and coordinate maintenance-related activities
Qualifications
Previous supervisory experience in a logistics, warehouse, distribution, or operations environment
Experience leading and coordinating a team
Hands-on operational experience
Forklift experience required
Previous experience with asset management or inventory control
Ability to prioritize, plan, and organize work effectively
Strong problem-solving skills and ability to improve operational processes
Good communication skills and ability to collaborate with other departments
Customer-service mindset and strong teamwork skills
Ability to work in a fast-paced environment
The Ideal Candidate Is
A strong team leader with a hands-on approach
Organized, structured, and able to manage priorities
Comfortable working in a busy logistics and distribution environment
Focused on productivity, accuracy, safety, and quality
Proactive in solving operational issues
Able to motivate, train, and support team members
Collaborative and results-oriented
What We Offer
A Canadian flagship company: Proudly rooted in Canada with operations across Canada and the United States, Richelieu enjoys strong brand recognition and an excellent reputation.
A mature and stable organization: With over 50 years of market experience, we offer a secure and reliable work environment.
Continuous growth: A solid financial foundation and ongoing expansion create long-term career opportunities.
Competitive compensation: Market-aligned base salary.
Share ownership opportunity: Employees are encouraged to become shareholders.
Work-life balance: A healthy and flexible work environment that supports personal and professional balance.
High-quality products: A strong commitment to excellence and customer satisfaction.
Career development opportunities: Ongoing training and professional growth initiatives.