Restaurant Director

Position Purpose

The Restaurant Director oversees the legendary Tower Bar and the property's restaurant and in-room dining operations, ensuring quality service, maximizing profits, and developing a high-performing team. The ideal candidate brings immaculate attention to detail, dynamic interpersonal skills, and a true passion for people. This hands-on role works evenings Tuesday–Saturday.

 

Company Description

The Sunset Tower Hotel, an iconic Hollywood landmark, is a luxurious destination blending old Hollywood charm with modern amenities. Designed in 1929 by Leland Bryant, this 15-story Art Deco masterpiece has hosted legendary stars like Marilyn Monroe and Frank Sinatra. Located in West Hollywood, CA, the hotel features stunning accommodations, including suites with floor-to-ceiling windows and penthouses with breathtaking views. Guests enjoy exceptional experiences, from a chic on-site restaurant to a world-class spa, all enhanced by elegant interiors and sophisticated design.

 

Duties and Responsibilities

• Oversee daily operations while continuously refining standards and practices
• Lead and uphold service culture, maintaining a hands-on presence on the floor during service
• Optimize the reservation book to maximize seatings and revenue
• Hire, train, and develop all front-of-house personnel, including structured onboarding and ongoing professional development
• Partner with the culinary team to ensure consistent food quality
• Collaborate with hotel departments to deliver a best-in-class, personalized guest experience
• Manage labor daily, adjusting staffing levels to business needs, and monitor staff performance through consistent coaching and recognition
• Oversee F&B accounting, reconciliation, inventory, and par stock levels
• Establish expense controls and implement cost-saving and profit-enhancing measures
• Work closely with the payroll manager on payroll processing
• Ensure compliance with all applicable laws, including wage and hour, liquor, and food safety regulations

 

Knowledge, Skills, and Attributes

• Exceptional communication skills, both oral and written
• Strong leadership, coaching, and motivational abilities
• Excellent time management and organizational skills
• Detail-oriented with the ability to work with speed and accuracy in a fast-paced environment
• Self-motivated, high-energy, and service-driven
• Ability to multitask and adapt with flexibility
• Exercises discretion and maintains confidentiality
• Proficient in Microsoft Office