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What you will do in the role
Airport Station Supervisor - La Palma (Canary Islands)
La PalmaPosted 5 days ago
onsite
Job Description
Are you passionate about helping people and delivering outstanding service? We have a great opportunity to join our Jet2.com & Jet2holidays team in La Palma as a Station Supervisor
What We Offer
- € 10,547 Gross per annum, pro rata’d + additional supervisor monthly payment + additional pay for transport, early shifts, weekends & bank holidays
- This is a 20-hour (part-time) permanent contract – Our current program operates twice a week on a Monday and Friday afternoon.
- 31 days holiday + 14 bank holidays (pro-rated)
- Life assurance & retail discounts
- Discounts on Jet2.com & Jet2holidays flights
- Recommend a Friend bonus scheme
- Career progression & development across Jet2.com & Jet2holidays
What We’re Currently Looking For
- Proven Customer Service experience, ideally in an operations environment or similar
- Confident with IT systems & programmes
- Fluent in Spanish & intermediate English
- Full right to work in Spain
- Currently based in La Palma
What you will do in the role
- Create Memories - Ensuring our third-party provider delivers an outstanding Customer Service that meets the needs of our customers and promotes our brand values.
- Be Present - Supervising our third-party handler in providing a friendly and efficient check-in and boarding service for departing customers, offering helpful advice and being present for our customers throughout their time at the airport
- Take Responsibility - Ensuring Jet2.com’s policies and procedures are implemented and adhered to. Ensuring quality standards are met and safe practices are always carried out by our third-party provider. Responsible for safety reporting using the company system (The Hub)
- Work as One Team - Working in partnership with our third-party providers and our Flight Deck and Cabin Crew Teams to ensure the best customer experience during disruption and unforeseen circumstances
Ready for your career to take off? Apply today!