Job Description
Descripción
Job Title: OPERATIONS SUPPORT SPECIALIST
Summary/Objective:
Essential Functions/Responsibilities:
- Ensure orders are fulfilled on time, daily, by monitoring material location and MSD (manufacturing start date)
- Identify corrective action needs when orders are missed within the inventory department and other departments to improve on time delivery (OTD).
- Check emails, expedites, and work centers for material needs.
- Ensure correct reschedule code is entered together with realistic date for any order that is past due in a timely fashion.
- Run deficiency report for material shortages in all areas, CI and WIP.
- Enter approved material into CI from engineering.
- Review all reports for unstocked, unshipped, available, missing, and restock material.
- General work center clean-up/ follow-up for overseas and NA orders
- Record parcel accounting finding
- Assisting associates in troubleshooting system/process issues when needed and ensure they ship according to requirements.
- Implementing corrective action when shipments are missed within the traffic department and other departments to improve OTD.
- Responding to questions, requests, and expedites by internal and external customers.
- Quality Review Board Administrator for respective areas and work to improve department quality.
- Oversee all traffic related functions in accordance with corporate goals.
- Communicating with carriers to file claims, request pick-ups, etc.
- Responsible for processing intercompany shipments.
- Responsible for processing hazardous material shipments.
*The responsibilities as defined are intended to serve as a general guideline for this position. Associates may be asked to perform additional tasks depending on strengths and capabilities.*
Required Experience:
- 3 – 5 Years’ experience in an Inventory or Warehouse setting and 2 years in production area with demostrated coordination skills
- Good Computer skills is required; specifically, Microsoft Office applications (Word, Excel, Outlook)
- Lifting Requirements: Must be able to lift up to 50 pounds from floor to waist.
- Must be able to sit/stand for at least 90 consecutive minutes, and not suffer from any sensory deprivation and/or paralysis of the limbs.
Preferred Education:
- Minimum High School Diploma / related technical or equivalent experience.
Languages: English
