Administrative Assistant- Student Support Services

Pay Grade: 790 ($23.91 hr min)
Work Days: 226

Primary Purpose:

• Facilitate the organization and management of the Student Support Services office and provide support to the Executive Director

Qualifications:
Education/Certification:

• High school diploma or equivalent

Special Knowledge/Skills:

• Demonstrate proficiency in Microsoft Office Suite and Google Suite
• Strong and effective communication and interpersonal skills
• Ability to handle multiple tasks and follow-up
• Excellent telephone skills
• Ability to diffuse confrontational situations
• Strong human relations skills
• Exemplary organizational skills
• Ability to maintain highly detailed and complex information
• Ability to work proficiently under stressful conditions
• Ability to work independently and with minimal supervision as needed
• Highly knowledgeable of district policies, procedures, and practices
• Knowledge of budgeting and financial terms
• Understanding of Plano ISD programs and software including Windows

Experience:

• Three years' work-related experience
• Previous experience in education is not required, but preferred

Major Responsibilities and Duties:

• Maintain day to day office operation, understand the needs of others and foster cooperative work relationships (both internally and externally) that promote the success of the department
• Assume responsibility for weekly, monthly, and yearly tasks as required for the organization of the office
• Possess overall knowledge of program to handle telephone information, public relation questions, and office management concerns
• Maintain Executive Director's calendars and schedule meetings
• Disseminate mail for Executive Director by reading, researching, and routing correspondence
• Maintain a strong focus on customer service
• Create, update and maintain data files checking for accuracy
• Input written material from rough copy and edit for sentence structure, grammar, word usage and appearance
• Produce and maintain office files
• Assist in annual budget preparation by updating spreadsheets to meet department and district deadlines
• Possess knowledge and maintain all financial/budget documents and work closely with Plano ISD Business/Finance Office
• Approve requisitions, check requisitions, and other financial transactions as required for the operation of the department for multiple accounts
• Act as liaison between the department and other departments in Plano ISD
• Maintain department supply inventory
• Receive calls for the Executive Director, taking detailed, reliable messages concerning the department, emergencies, and other concerns
• Maintain technical knowledge by attending workshops in order to provide information-management support in relation to district network software as added
• Keep informed of and comply with all state and district laws, policies and regulations concerning primary job functions
• Oversees all office details and serves as liaison between Executive Director and direct reports
• Track budget balances
• Maintain awareness of district procedures and departments to facilitate appropriate responses to staff and community inquiries
• Follow attendance policy as assigned by supervisor
• Follow all rules, regulations, and policies of Plano ISD and follow directives from supervisor
• Perform other functions that may be assigned by the Executive Director

Equipment Used:

• Computer, phone, copier, printer, calculator

Working Conditions:
Mental Demands:

• Reading; ability to communicate effectively (verbal and written); maintain emotional control under stress; work cooperatively with co-workers and the public, have a positive customer service attitude; work with frequent interruptions

Physical Demands/Environmental Factors:

• Frequent standing, stooping, bending, kneeling, pushing and pulling; prolonged use of computer and repetitive hand motions; occasional lifting up to 50 pounds

SM051326