Administrative Coordinator (Emirati National)

The Administration Coordinator is responsible for overseeing and coordinating the administrative functions of the Outpatient Department (OPD) to ensure efficient and effective operations. This role involves managing schedules, communicating between nursing staff and other departments, and supporting compliance with healthcare regulations and organizational policies. This position directly reports to the Patient Relations Supervisor and will collaborate closely with the Charge Nurse, People practices, and staff nurses across the relevant departments.

• Manages and maintains calendars, scheduling meetings and appointments.
• Coordinate logistics for events and workshops.
• Prepare presentations, reports, and other documents for the team.
• Manage, track & maintain records of departmental procurement requests.
• Process and manage staff files in coordination with the human resources department and Charge nurse.
• Supports the Charge Nurse in preparing and maintaining departmental reports,
• including, patient care metrics, and regulatory compliance.
• Update & maintain departmental databases & electronic filing systems.
• Scanning of Documents consents, reports, referrals/ US MMP (United States Medical Malpractice Policy)
• External Compact Disc (CD) burning transfer in Radiology Follow Up Appointment email to call center report discussion.
• Appointment confirmation day before with rebooking with call center.
• Follow Up Appointment email to call center report discussion.
• Insurance approvals.
• Simple Translation.
• Serves as the primary point of contact for the administrative requirements for Outpatient.
• Perform any additional duties reasonably assigned by the organization or line manager, even if not explicitly listed in this job description, to meet operational needs and support specific objectives of your department and organization

• Minimum of High School Diploma or Degree preferred
• 2-3 years’ experience in a customer facing role desired.
• Customer Care experience and excellent face to face skills required.
• Team Player with the ability to interact with internal and external staff/public.
• Proficient in basic computer applications, including MS Office (Word, Excel, PowerPoint, Outlook), with the ability to manage digital documentation and communication effectively.
• Excellent verbal and written communication skills to collaborate effectively with multidisciplinary teams, patients, and stakeholders.