Digital Client Service Specialist
Job Description
Digital Media Client Specialist
WMUR, the ABC affiliate in Manchester is looking for a Digital Client Service Specialist. You will work with the Sales Account Executives and their clients to ensure successful digital and web advertising campaigns. We're looking for candidates who can provide customer service to our clients and sales representatives. You'll process online and mobile advertising contracts, obtaining creative materials and overseeing successful digital campaign execution. You need to prioritize projects and manage your time. This is a great opportunity in a growing segment of our organization. This role reports to the General Sales Manager.
Responsibilities
- Manage digital sales campaigns
- Build, organize and schedule advertising creative
- Communicate with our teams (sales, production, finance) and external clients on performance and delivery of commitments
- Provide troubleshooting assistance for creative and operations-related issues for all campaigns
- Prepare strategic PowerPoint proposals based on customer needs
- Collaborate with the creative team to design and develop concepts for digital campaigns
Requirements
- Online advertising trafficking, sales coordinator/planner or related experience
- Experience with web technologies (HTML 5, Flash, JavaScript)
- Working knowledge of DFP and Google Analytics
- Advanced Microsoft PowerPoint, Word and Excel (can maintain complex spreadsheets)
- Experience with programmatic advertising
- Desire to provide exceptional customer service and exceed client expectations
- Related military experience will be considered
- In-person attendance is required
Values in Action
At Hearst Television we tell stories every day. Stories about people of all backgrounds, perspectives, and identities. That’s why, behind the scenes, we believe in being an organization that fosters collaboration and open communication, ensuring that the content we create is authentic, accurate, and connected to the communities we serve.
Benefits
Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.
- Medical | Dental | Vision
- 401(k) matching
- Emotional Wellness Support
- Paid Time Off
- Paid Parental Leave
- LGBTQ+ Health Services
- Additional benefits to meet your and your family's needs
We are an Equal Opportunity Employer. we do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national, origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.