"Business analyst"

Job Title: Business Analyst with (Scrum and .Net)

Location: Midland, MI

Contract: Full time

Salary Range: $ 85 to 95K

Job Description

• Analyzing and fixing the problems / issues in the production environment

• Investigating the faults and providing root cause analysis

• Handling on call requests on a rotating basis and handling user complaints

• Coordinate with off shore support team members , business analysts and customers

• Review codes and test plan, test logs documents

• Provide technical input to assist in development of project plans for projects that intend to use these environments as development platforms

• Implement best practices, standards and procedures including quality and delivery methodologies

Skill Requirements:

A sound foundation in .NET framework

ASP.NET, ADO.NET, Forms, WCF, Entity Framework, LINQ, Workflow Foundation, WPF, Active Server Pages.

Experience of Business Analyst.

Experience of working in Scrum, facilitating daily scrum.

Has hands on experience in several large, global implementations using Salesforce in some of the following areas: Salesforce Sales Cloud, Salesforce Service Cloud, Financial Force, Salesforce Communities, Salesforce Custom Cloud)

Knowledge of CRM will help.

Excellent Onshore Customer communication skills

Strong analytical and problem solving skills, quick learner, good interpersonal and communication skills and enjoys working in teams

Should have knowledge on Configuration Tools

Should be ready to be cross trained on different technologies

All your information will be kept confidential according to EEO guidelines.