Collections Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Collections Manager based in United States.

This leadership role oversees a high-performing collections team responsible for managing delinquent accounts while balancing strong risk management with a member-first approach. The position plays a key role in reducing delinquency rates, improving recovery outcomes, and ensuring regulatory compliance across collections operations. It requires a hands-on leader capable of guiding daily operations, coaching team members, and serving as an escalation point for complex financial situations. The role also involves close collaboration with lending, risk, and member services teams to support financial wellness and operational efficiency. Strong analytical capability is essential to monitor performance, identify trends, and implement process improvements. This is a remote position within a fast-paced, performance-driven environment focused on both results and service quality.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Collections Manager based in United States.

This leadership role oversees a high-performing collections team responsible for managing delinquent accounts while balancing strong risk management with a member-first approach. The position plays a key role in reducing delinquency rates, improving recovery outcomes, and ensuring regulatory compliance across collections operations. It requires a hands-on leader capable of guiding daily operations, coaching team members, and serving as an escalation point for complex financial situations. The role also involves close collaboration with lending, risk, and member services teams to support financial wellness and operational efficiency. Strong analytical capability is essential to monitor performance, identify trends, and implement process improvements. This is a remote position within a fast-paced, performance-driven environment focused on both results and service quality.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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