Inside Sales

Job Title: Inside Sales Representative
Location: North Augusta, SC
Company: Max Tool, Inc.

About Us:
Max Tool is a leading supplier of cutting tools, abrasives, MRO, and safety products across the Southeast. We pride ourselves on building strong customer relationships, providing reliable service, and supporting our team across all locations.

Position Summary:
We are seeking a motivated and customer-focused Inside Sales Representative to join our North Augusta team. This role is responsible for supporting customers with quotes, orders, and product inquiries while working closely with outside sales and internal teams to ensure a seamless customer experience.

Key Responsibilities:

• Provide exceptional customer service via phone and email
• Process customer orders accurately and efficiently
• Prepare and follow up on quotes
• Maintain and grow relationships with existing customers
• Assist outside sales representatives with account support
• Monitor and respond to location email inbox in a timely manner
• Work collaboratively with team members to manage workload and coverage
• Stay informed on products, pricing, and promotions

Qualifications:

• Previous sales or customer service experience preferred
• Strong communication and organizational skills
• Ability to multitask and work in a fast-paced environment
• Detail-oriented with strong problem-solving abilities
• Proficient in Microsoft Office (experience with ERP systems is a plus)
• Team player with a positive attitude

What We Offer:

• Competitive salary
• Comprehensive benefits package
• 401(k) with company contribution
• Paid time off (PTO)
• Supportive team environment and growth opportunities