LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.
If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.
The Data Center Tier 2 Technician at Lightedge Solutions is responsible for managing, maintaining, and supporting all aspects of Lightedge data centers and critical facilities. This role performs advanced operational, maintenance, deployment, and troubleshooting functions while serving as a technical resource for the DC Operations team. The Tier 2 Technician utilizes and develops standard operating procedures, coordinates maintenance activities, manages hardware lifecycle activities, and ensures adherence to company audit requirements, change management processes, and operational standards.
This position works directly with technicians, support teams, project managers, senior leadership, vendors, contractors, and clients to maintain the highest levels of availability, security, efficiency, and customer service across all facilities. The employee will be a member of the DC Operations team and will report directly to the Datacenter Operations Manager.
The Data Center Tier 2 Technician at Lightedge Solutions is responsible for managing, maintaining, and supporting all aspects of Lightedge data centers and critical facilities. This role performs advanced operational, maintenance, deployment, and troubleshooting functions while serving as a technical resource for the DC Operations team. The Tier 2 Technician utilizes and develops standard operating procedures, coordinates maintenance activities, manages hardware lifecycle activities, and ensures adherence to company audit requirements, change management processes, and operational standards.
This position works directly with technicians, support teams, project managers, senior leadership, vendors, contractors, and clients to maintain the highest levels of availability, security, efficiency, and customer service across all facilities. The employee will be a member of the DC Operations team and will report directly to the Datacenter Operations Manager.
LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.
If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.
With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.
