Job Description
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
An essential, non-clinical member of the care team that provides services for patients with substance use disorder (SUD). The overall goal is to engage with patients, utilize harm reduction techniques to address any stage of readiness, provide resources, and help them address barriers as they work towards their goals.Does this position require Patient Care?
Yes
Essential Functions
-Consult and coordinate with healthcare team members to assess, plan, implement, and address barriers to patient care plans.
-Facilitate connections across systems of care, including the recovery community, community-based supports, the addiction treatment system, and the healthcare system.
-Engage with new patients to identify their needs and personal wellness goals.
-Be available to regularly engage with patients outside of scheduled medical appointments, including introducing them to recovery-oriented systems of care or meeting them in their community.
-Develop relationships with SUD-focused community groups/agencies and help patients access and navigate these resources.
-Attends and participates in care team meetings.
-Write brief, non-clinical notes in the patient's medical record.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Recovery Coach [State Certification] - preferred
Experience
Sustained recovery experience 2-3 years required and Experience working with people with substance use disorders 1-2 years preferred
Knowledge, Skills and Abilities
- Ability to maintain effective working relationships with patients/families and staff, following principles of professional boundaries.
- Excellent problem-solving skills, both one-on-one and in group situations.
- Proficient in the use of office equipment and the computer, Microsoft Word, and Excel.
- Strong attention to detail and ability to maintain written records and reports.
Additional Job Details (if applicable)
Sustained recovery experience 2+ years required
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$ - $28.30/Hourly
Grade
4
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
