Job Description
Description
• Define product positioning, pricing, go-to-market strategy, and manage full product lifecycle from concept to mass production and EOL.
• Collaborate with cross-functional teams (engineering, operations, sales) across the U.S. and Asia to translate customer needs into technical requirements and product features.
• Provide cross-regional technical support to ensure alignment on sensor specification, performance tuning, and integration.
• Develop technical collateral including datasheets, feature comparisons, and sales training decks to support internal education and external promotion.
• Deliver system-level guidance and product selection strategy based on use-case and performance criteria.
• Participate in roadmap discussions with engineering and marketing leadership to identify future opportunities and define new product architectures.
• Communicate customer feedback and market signals into design specifications to inform new sensor and platform development.
• Assist in preparing and delivering technical training to global sales and application engineering teams.
• Video quality tuning and evaluation, including configuration of camera parameters such as exposure, white balance, sharpness, and dynamic range to meet deployment-specific requirements.
• Technical support to internal teams on camera installation, system compatibility, remote access, and video management software (VMS) operation.
• Working with cross-functional product managers, sales engineers, and firmware teams to resolve field issues and contribute to product feature enhancements.
• Preparing technical documentation, setup guides, and internal training materials for the global teams.
• Experience in Microsoft Excel and PowerPoint for reporting, Jira and Confluence for issue tracking and documentation, and remote testing equipment for validating surveillance system functionality.
