Client Growth Manager - Americas

Summary To help us maintain advance our strong position in the industry, Smadex is looking for a growth-oriented Client Growth Manager to lead and develop a portfolio of clients across North America. This is a remote position in the US. Your mission: As a Client Growth Manager, you will own a portfolio of North American clients and serve as their primary strategic partner. Your focus: drive measurable revenue growth, deepen client relationships, and consistently unlock new scale opportunities through cross-sells and up-sells. You will thrive here if you: Have a sharp eye for identifying growth initiatives to expand your portfolio of business Enjoy building long-standing customer relationships. Are energized by the evolving ad tech world, are adaptable, and thrive in a fast-paced dynamic team. Consider a growth-oriented mindset part of your DNA. Your day to day activities to enable customer growth include monitoring the performance of user acquisition, retargeting CTV campaigns, collaborating closely with Sales Ad Operations teammates to ensure alignment with client goals and performance, and spotting opportunities to expand and scale budgets. More about what you will do: Own and grow a portfolio of direct clients and agencies across diverse verticals, with clear accountability for revenue expansion, retention, and relationship health. Proactively manage portfolio performance: monitor daily KPIs, analyze UA/retargeting/CTV trends, and partner closely with AdOps to recommend optimizations aligned to client goals. Lead high-value client touch points: run weekly/bi-weekly check-ins, share performance insights, set next steps, and build confidence through consistent, proactive communication. Identify and activate growth opportunities: anticipate client needs, propose upsell/cross-sell solutions, and leverage Smadex capabilities to expand spend. Serve as the voice of the client internally: escalate blockers early, collaborate with Sales, AdOps, Product, and GCE teams, and ensure smooth execution across workflows. Produce and present strategic reviews including QBRs, wrap-ups, and post-mortems with clear recommendations and data-driven insights. Manage monthly billing and reconciliation including spend confirmations, dispute resolution, and revenue forecasting hygiene. Represent Smadex externally: travel for client meetings and industry events to strengthen partnerships and unlock new opportunities. Daily tools used: Google Suite, PowerBI (Microsoft Fabric) Slack, Salesforce, Smadex DSP. Benefits Competitive base salary + performance-driven incentive plan Flexible working hours remote-first work environment Professional development and clear career pathing Highly engaged leadership and supportive team culture Comprehensive medical, dental, and vision benefits + 401(k) International travel opportunities Summer Fridays Inclusive, collaborative culture built on accountability and innovation