Transplant Case Manager

Medica’s Case managers provide a member-centered, evidence-based model of care across multiple products (Medicare Advantage, State Public Programs, Commercial and Individual and Family).  The Case Management program aims to serve the members with the highest needs and help them navigate the health system.

The program is designed to telephonically serve them by understanding each individual’s care goals, coordinate care across multiple providers and assist with finding community resources to support their needs and goals.  These actions enable the case manager to reduce the illness burden for individuals and their families while decreasing healthcare cost.