Job Description
The world still has coverage blind spots. You could help eliminate them at Skylo.
Skylo has pioneered a standards-based approach to satellite connectivity. We connect smartphones and IoT devices directly to satellites. No special hardware, no entirely new networks. Just billions of existing devices, suddenly reachable anywhere on Earth. We're not building toward this future. We're already in it.
Our direct-to-device service is live on millions of activated devices across five continents, covering more than 72 million square kilometers, in partnership with leading satellite operators, mobile network operators, Tier-1 chipset makers, and OEMs worldwide. And we're just getting started.
At the heart of it all is Skylo's commercial NTN vRAN: a 3GPP standards-based, cloud-native platform that seamlessly bridges terrestrial and satellite networks. It's the infrastructure that makes true anywhere, anytime connectivity possible.
When you join Skylo, you'll work at the intersection of three markets reshaping how the world stays connected: mass-market consumer devices, automotive, and industrial IoT. Enabling people outdoors and critical workflows in the world's most remote places.
This is a rare chance to work on technology that matters, at a company that's already proving it works
About Skylo
Skylo Technologies is the world’s first commercial, standards-based ‘direct-to-device’ satellite service operator. We connect standard smartphones, wearables, and IoT devices directly to existing satellites—eliminating global coverage blind spots without requiring custom hardware. Backed by a cloud-native 3GPP Non-Terrestrial Network (NTN) infrastructure, Skylo works with Tier-1 chipmakers, satellite operators, and mobile network operators (MNOs) to keep critical workflows connected globally.
At Skylo, every role leverages cutting-edge technology and AI tools daily to amplify output. We seek a results-focused, forward-thinking IT Manager to architect, secure, and manage our global internal IT operations.
This role is located Mountain View, CA where we are onsite 5 days a week in office.
Summary Of How You Will Impact Skylo
As the IT Manager, you will lead the strategy, implementation, and maintenance of Skylo’s internal IT infrastructure, corporate networks, and employee productivity tools. You will bridge the gap between day-to-day global corporate IT operations and the specialized cloud-networking needs of our engineering teams. The ideal candidate has strong hands-on technical proficiency, experience supporting a cross-continental distributed workforce, and a proven track record of incorporating modern AI tools to streamline IT workflows.
How You Will Contribute
Infrastructure Management: Own and scale Skylo’s global corporate IT footprint across multiple offices (US, Finland, India) and remote employees. Manage physical and virtual network infrastructure, SaaS applications, and company hardware.
Identity & Access Management (IAM): Oversee user provisioning, onboarding, and offboarding workflows using modern IAM tools (e.g., Okta, Google Workspace, Azure AD) ensuring tight role-based access control.
Security & Compliance: Partner with the InfoSec and Network Engineering teams to enforce rigid security policies, manage MDM solutions (e.g., Jamf, Kandji, Intune) for a mixed macOS/Windows environment, and ensure readiness for SOC 2 or similar compliance frameworks.
SaaS & Vendor Management: Evaluate, procure, and optimize Skylo's SaaS landscape (Slack, Jira/Confluence, GitHub, Zoom, etc.). Manage external vendor relationships, software renewals, and IT budgeting.
Helpdesk & Support: Establish service level objectives (SLOs) for corporate IT tickets. Provide high-touch tier 1–3 technical support to global leadership and staff, remaining hands-on when troubleshooting complex hardware/software issues.
AI Integration: Actively discover and fold generative AI capabilities and automated IT ticketing agents into daily operations to maximize self-service and IT team productivity.
Disaster Recovery: Formulate, document, and test comprehensive data backup and business continuity plans for both cloud environments and regional office networks.
What We Look For
Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.
Experience: 6+ years of progressive IT experience, with at least 2 years in an IT Lead or Managerial capacity within a fast-paced technology or telecommunications startup environment.
System Environments: Extensive experience administering mixed-OS environments, with an emphasis on corporate macOS fleets via MDM, and cloud-first operations (Google Workspace/Enterprise).
Networking: Strong foundational knowledge of corporate enterprise networking (Firewalls, VPNs, Zero Trust Network Access, VLANs, Wi-Fi 6).
Methodologies: Deep proficiency using Agile project management tools like JIRA to manage hardware rollouts and infrastructure sprints.
Mindset: Active habit of using AI workflows to solve manual automation tasks. High accountability and strong communication skills to manage cross-functional needs between Engineering, Finance, and HR.
Nice-to-Haves
Prior experience in a telecom, MNO, or cloud-infrastructure company (understanding of cellular/satellite ecosystem data-handling is a major plus).
Certifications such as CISSP, CCNA, AWS/GCP Cloud Practitioner, or Okta Certified Administrator.
Familiarity with scripting languages (Bash, Python) for automating API workflows across SaaS applications.
Additional information
The compensation range for this position is dependent on location. These ranges reflects the low and high end of the range Skylo reasonably and generally expects to pay the hired candidate in this role.
Bay Area, CA: $115,000 - $125,000
EEO Statement
Skylo is an equal-opportunity employer and we celebrate diversity. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, parent or caregiver status, political affiliation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service consistent with applicable federal, state, and local laws.
We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.