Registrar

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Clark Regional Medical Center is a 79 bed community hospital featuring updated technology including new and expanded services such as Diagnostic Services, larger capacity Emergency Services, home-like Labor and Delivery Suites, and a skilled nursing facility. The campus also includes a 45,000 square foot Medical Plaza housing the Clark Clinic, Diagnostic Center for Women, Center for Rehabilitation, Specialty Clinic and Anticoagulation Clinic.

Where We Are:

Winchester offers a truly original experience to all with so much to do and see. Just a short drive from Lexington, the “Horse Capital of the World,” and the Red River Gorge, you can experience all the beauty and excitement nature has to offer. 

Why Join Us

We believe that investing in our employees is the first step to providing excellent patient care.

Benefits Include:

• Comprehensive Health Coverage: Medical, dental, and vision plans (starting at low cost options)
• Financial Protection: Life, accident, disability, and critical illness coverage
• Paid Time Off & Leave: Generous PTO and paid family leave
• Retirement Planning: 401(k) with company match
• Tuition Assistance: Education support for career advancement
• Wellness Programs: Free gym memberships, mental health services, and virtual care
• Employee Assistance Program: Support for mental, physical, and financial well-being
• Additional Perks: Discount programs, free parking, and more

Job Summary

Collects patient demographic and insurance information for outpatient services. Collects insurance, co-pay, and deductibles at the point of service. Quickly and efficiently expedites the registration process while providing a positive first impression of the hospital to the public.

Key Responsibilities

• Ensures all necessary demographic, billing, and clinical information is obtained and accurately entered into the registration system in a timely manner. 
• Distributes and explains forms, documents, and educational handouts to patients or family members. 
• Meets with patients or caregivers before or after admission to exchange necessary information and documentation. 
• Provides clear explanations of processes and addresses patient questions and concerns. 
• Communicates with admitting physician offices, nursing unit staff, and other personnel to coordinate admissions and determine placement. 
• Verifies insurance benefits and obtains precertification/authorization as needed. 
• Determines and collects required payments, including co-pays and deductibles, or refers patients to financial counselors for follow-up. 

Minimum Qualifications

• Education: High School Diploma or GED preferred; Associate’s Degree preferred 
• Licensure: N/A 
• Certifications: Handle with Care certification required within 30 days of orientation and maintained annually 
• FLSA Status: Non-exempt 
• Reports To: Director of Patient Access 

Required Skills & Competencies

• Strong critical thinking skills and decisive judgment 
• Ability to work with minimal supervision 
• Ability to function effectively in a fast-paced, stressful environment 
• Strong interpersonal and communication skills 
• Attention to detail and accuracy in data entry 
• Ability to take appropriate action in a variety of situations 

EEOC Statement:

Clark Regional Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.