Job Description
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.
Role description:
Arcadis is seeking a passionate and organized Community Engagement Coordinator to join our New York team, supporting the Second Avenue Subway project for the Metropolitan Transportation Authority (MTA). In this dynamic role, you will lead stakeholder and community engagement efforts for one of New York City’s most transformative transit infrastructure projects. You will help plan and execute outreach activities, ensuring clear, transparent communication and meaningful community involvement across all phases of the Second Avenue Subway expansion.
Reporting to the Senior Community Relations Manager, you will collaborate with residents, elected officials, advocacy organizations, and business leaders to build relationships, address concerns, and deliver timely updates on project developments. This is an outstanding opportunity to leverage your communication and organizational skills to make a tangible impact on New York’s urban landscape and enhance the experience of millions of transit users.
Role accountabilities:
- Assist the Senior Community Relations Manager with planning and executing outreach strategies for major infrastructure projects.
- Identify and map stakeholders to understand their interests, needs, and concerns.
- Develop and distribute clear communication materials and key messages for diverse audiences.
- Coordinate and facilitate public meetings, workshops, and outreach events throughout all project phases.
- Engage directly with residents, elected officials, advocacy groups, and businesses to ensure consistent project updates and build relationships.
- Respond promptly and professionally to questions, concerns, and feedback from stakeholders and community members.
- Gather, consolidate, and report on stakeholder feedback to inform project planning and decision-making.
- Support outreach activities such as phone calls, flyer distribution, and participation in community association meetings.
- Collaborate with agency partners and project teams to obtain construction progress updates for sharing with stakeholders.
- Ensure all communications are clear, accurate, and accessible, including for non-English-speaking populations.
- Work flexible hours, including evenings and weekends, to attend or staff outreach activities and public meetings.
Qualifications & Experience:
Required Qualifications:
- Bachelor’s degree in urban planning, Public Policy, Communications, or related field.
- At least 2 years’ experience in stakeholder engagement, community outreach, or public affairs.
- Exceptional written and verbal communication skills.
- Familiarity with New York City communities and stakeholders.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Project).
Preferred Qualifications:
- Experience engaging with diverse populations, including non-English speaking and disadvantaged groups.
- Prior work with city, state, or federal agencies and/or elected officials.
- Exposure to construction environments, including basic understanding of construction phases and terminology.
- Skills in graphic design software (e.g., Adobe Creative Suite).
- Spanish fluency.
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Join Arcadis. Create Legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity employer. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.
Arcadis offers benefits for full-time and part-time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $65,000 - $80,000. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.
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