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Job Description
ABOUT APPLY
APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL, Lululemon, and Kraft Heinz. For more information, visit applydigital.com.
LOCATION: APPLY is hybrid/remote-friendly. The preferred candidate should be based in Latin America, preferably working in hours that align to ET (Eastern Timezone) or PT (Pacific Timezone).
Candidates located in Santiago, Chile are able to work out of our Santiago office as remote/hybrid employees. Candidates located outside of Santiago, Chile will be fully remote employees.
THE ROLE:
This is an exciting opportunity to join Apply Digital’s growing project management team toprovide large-scale, cross-functional program leadership and support for Apply Digital’s keyClients.
You will develop, define and lead the oversight and governance mechanisms for various workstreams across the client account, with the critical responsibility of integration across all thoseprocesses related to those work streams. A key skill set for this role is to managecross-functional program or project teams, establish appropriate strategies and plans to meetthe strategic goals of the program or project(s), and drive priorities/task assignments in-line withoverall objectives/goals.
You will manage extremely complex issues with the team, through analysis of intangiblevariables requiring a high degree of creativity and innovation. You will navigate teams throughdifficult activities and challenges, independently identifying and applying effective programmanagement principles to develop resolution plans expeditiously. You will also be responsiblefor building and maintaining program or project plans, schedules, and performance reports. Youmust be prepared to both independently lead cross-functional teams and provide programmanagement support for program or projects where someone else serves as the Lead.
This role reports to the Head of Project Management and will require to attend to the offices of the client in Mexico City.
This is an exciting opportunity to join Apply Digital’s growing project management team toprovide large-scale, cross-functional program leadership and support for Apply Digital’s keyClients.
You will develop, define and lead the oversight and governance mechanisms for various workstreams across the client account, with the critical responsibility of integration across all thoseprocesses related to those work streams. A key skill set for this role is to managecross-functional program or project teams, establish appropriate strategies and plans to meetthe strategic goals of the program or project(s), and drive priorities/task assignments in-line withoverall objectives/goals.
You will manage extremely complex issues with the team, through analysis of intangiblevariables requiring a high degree of creativity and innovation. You will navigate teams throughdifficult activities and challenges, independently identifying and applying effective programmanagement principles to develop resolution plans expeditiously. You will also be responsiblefor building and maintaining program or project plans, schedules, and performance reports. Youmust be prepared to both independently lead cross-functional teams and provide programmanagement support for program or projects where someone else serves as the Lead.
This role reports to the Head of Project Management and will require to attend to the offices of the client in Mexico City.
ABOUT APPLY
APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL, Lululemon, and Kraft Heinz. For more information, visit applydigital.com.
LOCATION: APPLY is hybrid/remote-friendly. The preferred candidate should be based in Latin America, preferably working in hours that align to ET (Eastern Timezone) or PT (Pacific Timezone).
Candidates located in Santiago, Chile are able to work out of our Santiago office as remote/hybrid employees. Candidates located outside of Santiago, Chile will be fully remote employees.
THE ROLE:
LIFE AT APPLY
People are at the core of everything we do at APPLY. We provide you with modern tools, systems and approaches, value your time, safety, and health, and strive to build a work community where you can thrive and grow. Here are a few benefits we offer to support you:
Agentic Delivery: Our people work in a modern way to deliver client outcomes. Broaden your skills on a range of engagements with international brands that have a global impact.
An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
AI & Strategic Upskilling: Accelerate your professional growth with generous training budgets and mentorship, with a specific focus on Agentic AI expertise and the critical human skills required for the future of work.
Generous vacation policy: Work-life balance is key to our team’s success, so we offer ample time away from work to promote overall well-being.
Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.
Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.
APPLY is a safe, respectful, and inclusive community where differences are celebrated. We are committed to equal opportunity and fostering a workplace where everyone belongs. Learn more in our Diversity, Equity, and Inclusion (DEI) section. For recruitment accommodations, please email [email protected].