Team Leader Installations

Tasks – Team Leader of Installations

• Lead and support Supervisors and Site Managers responsible for onsite installation activities, ensuring compliance with processes, standards and procedures within Domain D – Parcel Global Execution EMEA LATAM.
• Act as a point of contact for the Installations department within the Domain, in coordination with the Group Leader, ensuring effective communication and alignment with internal and external stakeholders.
• Support and cover the Group Leader during absences or vacation periods, ensuring operational continuity and decision making.
• Define and manage resource planning, capacity and allocation per project together with the Group Leader, Domain Team Leaders and project teams.
• Monitor projects within the Domain in terms of progress, quality, safety, environment and budget, ensuring proper follow up and escalation when required.
• Perform quality inspections, installation reviews, safety walks and environmental inspections, ensuring compliance with corporate, legal and customer requirements.
• Promote and maintain safe working environments on site in close cooperation with Health & Safety.
• Coordinate with H&S the management of site access, certifications, mandatory training, visas and work permits for team members.
• Manage team development through objective setting, follow up, annual appraisals, mentoring, training and Personal Development Plans.
• Facilitate and promote the use of tools, processes and systems, acting as a Subject Matter Expert (SME) in key installation areas.
• Lead and contribute to continuous improvement and standardization initiatives within the installation discipline, ensuring team involvement.
• Support Purchasing and Project teams by providing installation expertise during project preparation, execution and RFQ processes with installation subcontractors.
• Participate in OPS Reviews during the sales phase, providing the installation perspective and feasibility input.
• Contribute to defining the installation team structure, future hiring needs and capacity strategy within the Domain.
• Collaborate closely with other Installation Team Leaders, Domains and customer centers to ensure operational consistency and best practice sharing.
• Coordinate and manage subcontracted and external resources, ensuring compliance with quality, safety and process requirements.
• Manage contractor planning, project assignment and performance, ensuring proper integration with internal teams.
• Manage installation related administration and support quality measurement and reporting processes.

Job Requirements

• Higher level education in a technical field
• High level of knowledge of equipment and systems
• Skilled user of necessary software tools (Microsoft Office)
• Strong safety awareness
• Experience in project planning and organization
• International and multicultural awareness

Personal Competences

• Self‑confident and decisive personality
• Process‑driven while maintaining flexibility
• Service‑minded with a strong problem‑solving attitude
• Professional communication and negotiation skills
• Analytical mindset with a strategic perspective

CSF – Critical Success Factors

• Major contribution to project preparation and readiness
• Coaching teams to work according to established processes and procedures, with the ability to deviate when required
• Creation and maintenance of a safe working environment
• Building strong relationships within the team and across disciplines