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Job Description
- Act as a trusted advisor to client leadership by demonstrating how Google's advertising products and technology can solve their business problems.
- Identify customer needs by understanding clients’ annual and quarterly challenges/goals in collaboration with Sales, assessing and prioritizing where bespoke projects can add value.
- Develop and implement service plans that leverage Google's resources (e.g. technical support, media campaigns, customer service) to address the client's needs and drive growth.
- Serve as the main point of contact for servicing the client, conducting regular check-ins (e,g. Discovery conversation and project debriefs) to ensure their needs are being met.