Inventory Specialist

Job Description:

Job Summary

The Inventory Coordinator supports the revenue management department by monitoring, maintaining, assigning guarantees and managing the suites inventory availability within the reservation system in order to maximize ship occupancy in each single cruise.

Essential Job Duties

• Inserts cabins allocation in the system, according to Revenue Management/Inventory guidelines
• Perform analysis on ship occupancy
• Monitors and maintain suites inventory defining real vs guarantee mix
• Restrict single/upper berths according to ship safety limits
• Manage option terms setting and extension
• Manage overbooking, waiting lists, paid upsells and free upgrades
• Manage cruise segments
• Manage grand voyage and world cruise suite allocation
• Monitor group allotments and their suite allocation
• Monitors reduced fare and no revenue guest requests and creates their booking
• Monitors and helps answer revenue inbox emails
• Provides dispatches and maintains regular communication with concierge onboard.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Functions, duties, responsibilities, and activities may change at any time with or without notice.

Competency

Skills/Qualifications:

• Fluent English, any additional European language is an advantage
• Previous experience in cruises or hotel inventory;
• Good knowledge of Excel;
• Strong problem solving and decision-making attitude;
• Strong analytical skills

Work Environment

Works in a typical office environment with quiet-to-moderate noise generated by computer printer, fax machine and light traffic.

Physical Demands

Requires sitting, standing, walking, bending, and reaching.  May require lifting or pushing up to 25 pounds.  Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, the telephone, and other office equipment. 

Expected Hours of Work

The position is full-time and frequently requires working additional time outside of normal business hours.

EEO Statement

Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.