Customer Service Specialist

This is a full-time on-site role located in New Cairo for a Customer Service Specialist.

Your day-to-day responsibilities will include:

•  Handling customer interactions with efficiency and empathy.
•  Providing tailored solutions to meet customer needs.
•  Ensuring a positive customer experience through effective communication and professional phone etiquette.

Fresh Grads & Dropouts are welcome to apply! 

What we’re looking for:

•  Fluency in English is a MUST (B2/C1)
•  Strong skills in Customer Service & Customer Support 
•  Problem-solving, active listening, & attention to detail 
•  Experience in a customer-facing role and familiarity with CRM tools is a plus! 
•  Flexibility with night & overnight shifts is essential 

If you’re passionate about making a difference and love helping customers, we want YOU! 

Benefits

• Very competitive salary up to 25K Net
• Overnight allowance
• Overtime scheme
• Social & Medical Insurance
• Fully Paid Training
• Transportation provided (Door to Door for Ladies)
• Eligibility for promotions after 6 to 12 months
• Friendly work environment