Technical Account Manager - Food Ingredients

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Start your career journey with Univar Solutions!  Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. 

The Technical Account Manager - Food Ingredients will manage and provide specialized technical support to clients and the commercial team, acting as a technical liaison with suppliers, with the purpose of developing applications, driving projects, ensuring the proper implementation of raw materials, and contributing to the commercial growth and technical positioning of the company in the region.

What you will do:

• Provide specialized technical advice to clients and the commercial team through visits, training sessions, demonstrations, formulations, and application testing, in order to ensure the proper selection and use of raw materials, generating business opportunities and strengthening the commercial relationship.
• Act as a technical liaison between suppliers and the commercial team, managing technical information, project opportunities, training, and product development, in order to ensure proper communication and execution of technical-commercial strategies.
• Coordinate the request of samples from suppliers and follow up on the import process together with the logistics area, in order to guarantee the availability of materials for testing, formulations, and commercial projects.
• Provide technical training to clients and the commercial team on applications, formulations, benefits, and product differentiators, in order to strengthen technical knowledge and support sales management.
• Follow up on the development of client projects that use raw materials from the portfolio, through testing, formulations, technical visits, and advisory, in order to achieve the commercial approval of products.
• Manage and update the project pipeline with strategic suppliers, through reports, meetings, and opportunity follow-ups, in order to ensure business growth and the achievement of commercial objectives.
• Support the coordination of technical-commercial activities in the region, including client visits, technical presentations, training sessions, and after-sales support, in order to strengthen relationships with clients and suppliers.
• Technically validate the documentation required for opening codes for new products, reviewing technical data sheets, safety data sheets, specifications, and regulatory documents, in order to ensure compliance with technical and regulatory requirements.
• Develop innovative products for different business units through formulation, testing, and evaluation of raw materials, in order to generate new business opportunities and market differentiation.
• Formulate, analyze, and evaluate supplier products in the laboratory through physicochemical tests and applications, in order to validate their performance and promote their commercialization.
• Develop prototypes and sales strategies for UPI inventories by creating applications and technical proposals, in order to drive inventory turnover and sales generation.
• Comply with quality management system procedures (ISO 9001)
• Record and maintain the required documentary evidence.

What you´ll need:

• Bachelor’s degree in chemical engineering, Food Engineering,or similar
• More than 3 years of experience with food ingredients (chemicals) in technical roles, product development, laboratory, applications, or technical-commercial support is mandatory for the role
• Availability for extensive travel
• Driver’s license
• Intermediate to advanced English skills
  Microsoft Office
• Interpretation of technical data sheets (TDS), material safety data sheets (MSDS/) and certificates of analysis (COA).
• Sample import processes.
• Basic technical regulation of raw materials.
• CRM
• Effective communication, customer orientation and problem-solving skills.
• Training and presentation skills.

Where you´ll work:

• Hybrid opportunity for candidates based close to Costa Rica´s Univar Solutions Office.
• Office location: La Asunción de Belén, Heredia, Costa Rica.

Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more.  Our global team of more than 9,500 employees support our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet!

We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees’ physical, emotional, and financial wellbeing.

Univar Solutions supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe! 

We are committed to a diverse workforce and a culture of inclusion.  Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry. 

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation due to a disability during the hiring process, please contact us at [email protected].  

Univar Solutions does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms (collectively Recruiting Firms). Recruiting Firms must enter into a Master Services Agreement (MSA) with Univar Solutions prior to submitting any information relating to a potential candidate. All searches must be initiated by Univar Solutions' Talent Acquisition team and candidates must be submitted via Applicant Tracking System (ATS) by approved vendors who have been expressly requested to make a submission for a specific job opening. No placement fees will be paid to any firm unless the aforementioned conditions have been met. Contacting our hiring managers directly is prohibited.