Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

Sales Development Representative 

Who are we?

We power the world’s banking by providing mission-critical financial software applications and marketplaces, extending our solutions via our open platform, open to developers, fintechs, data providers and innovators around the world and unlock innovation for our customer base of 8,000+ financial institutions, including 45 of the world’s top 50 banks.

With a heritage and portfolio spanning the entire banking sector, we have used our expertise to create a unique platform-based approach for the world of financial services. Partnering with global players like Microsoft, Accenture, Salesforce and more, to create an open and inclusive development environment. An environment that cultivates ideas, maximizes creativity, and enables innovation.

The Future is OPEN.

We believe that the future of finance is OPEN. By focusing on OPEN collaboration, supported by our OPEN platform, our OPEN ecosystem, and an OPEN and inclusive culture, we can be OPEN for good. Together, we can ensure financial inclusion and open innovation for everybody.

Inside Finastra, our ambition is to be the most loved and inclusive fintech in the world. Our people across the globe are diverse, talented, and open. And we are always looking for the most creative and inspiring minds to join our team. Whoever you are, you’re welcome at Finastra. Come and join us - make our home your home and open the world of finance!

What will you contribute?

This is an exciting lead generation opportunity for individuals interested in developing their sales career within a leading financial services software organization. As a Senior Sales Development Representative, you will act as the liaison between our Marketing and Sales teams. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers.

Essential Duties and Responsibilities:

The duties of the Senior Sales Development Representative will include, but are not limited to, the following:

• Manage and qualify new and existing leads through inbound and outbound channels.

• Maintain active engagement with leads to increase customer interest in our offerings and value propositions through creative, consultative communications (cold calls, email, and social channels)

• Collaborate closely with account executives to not only qualify leads, but also to ensure we’re engaging with the right leads in the right accounts.

• Use tools and technologies to improve process efficiency, maintain sales forecast data and regularly reviewing and updating the sales reporting system (CRM)

• Keep up to date with current industry trends, competitors, and current/new company products and services.

• Participate in training programs as directed by the manager.

• Own and manage lead generation targets, forecasts, and performance via weekly/monthly/quarterly sales reporting.

• Adherence to and tracking of Key Performance Indicators (KPIs), achievement of allocated target.

• Consistently strive to achieve and surpass allocated targets by implementing effective strategies and maintaining a high level of productivity.

Experience:

• 0-1 years of experience within sales, sales support, business development or within inbound and/or outbound business-to-business phone marketing or sales.

• Ability to communicate in English and German (both orally and written is required).

• Familiarity with CRM tools, preferably Salesforce is desirable.

• Banking, Finance or Software background is desirable.

Knowledge and Skills:

• Ability to build and nurture relationships.

• Strong tenacity and follow-up skills.

• Excellent written, verbal, and interpersonal communication skills.

• Self-motivated with ability to work independently and as part of a team.

• Strong time management, organizational and decision-making skills.

• Strong attention to detail.

• Strong leadership skills.

• Proficient with Microsoft Office.

Education

• Bachelor’s degree in business or equivalent experience.

Physical Demands

• Ability to receive, express, or exchange detailed information through oral and written communication.

• Ability to see and operate a computer.

• Ability to stand, walk, reach, stoop, bend, and lift and carry up to 25 lbs. of weight (laptop, projector, suitcase, etc.)

Work Environment

• Work is performed in a hybrid office environment

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:

Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.

Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*

Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.

Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.

Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

*Specific benefits may vary by location.

At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.

Be unique. Be exceptional. Help us make a difference at Finastra.